Privacy Policy

Privacy Policy

Effective Date: January 11, 2026
Last Updated: January 11, 2026
Governing Law: Province of Nova Scotia and the federal laws of Canada applicable therein
Applies To: All users of fundcommunityfirst.ca

1. Introduction

Fund Community First is committed to protecting your privacy and handling personal information with transparency, care, and security.

This Privacy Policy explains how personal information is collected, used, stored, and protected when you access or use fundcommunityfirst.ca (the “Platform”).

Fund Community First is operated by 13710645 Canada Ltd, a federally incorporated Canadian corporation, with operations in Nova Scotia.

This Policy is designed to comply with:

  • The Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Applicable provincial privacy laws
  • Industry best practices for secure data handling

By using the Platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information necessary to operate a secure, compliant, and effective crowdfunding platform.

2.1 Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • City, province, and postal code
  • Business or organization name (if applicable)

2.2 Payment & Financial Information

Payments are processed securely by third-party providers (such as Stripe).

Fund Community First does not store payment card details.

Information retained may include:

  • Transaction records
  • Donation or contribution amounts
  • Sponsorship purchases

2.3 Technical & Usage Information

  • IP address
  • Device and browser type
  • Operating system
  • Referring URLs
  • Pages visited and time spent
  • Session and diagnostic data

2.4 Uploaded Content

  • Profile images
  • Campaign media and descriptions
  • Sponsor logos and artwork
  • Identity documents (for KYC verification)
  • Receipts or documentation related to escrow or verification services

2.5 Cookies & Tracking Technologies

We may use:

  • Session cookies
  • Analytics cookies
  • Security and authentication cookies
  • Device recognition tools
  • Tracking pixels and analytics services (such as Google Analytics, if enabled)

You may manage or disable cookies through your browser settings, though some features may not function properly.

3. How We Use Your Information

Personal information is used only for legitimate platform operations, including:

3.1 Platform Operations

  • Creating and managing user accounts
  • Processing donations, sponsorships, and payments
  • Displaying campaigns and sponsorship acknowledgments (where opted-in)

3.2 Safety, Trust & Compliance

  • Identity verification (KYC)
  • Fraud prevention and misuse detection
  • Supporting escrow, verification, and trust features

3.3 Communication & Support

  • Responding to inquiries
  • Providing customer support
  • Sending confirmations, notices, and required agreement links

3.4 Platform Improvement

  • Analyzing traffic and usage trends
  • Improving platform performance, usability, and features

3.5 Required Communications

  • Service announcements
  • Transaction confirmations
  • Agreement or compliance notifications

Fund Community First does not sell personal information to third parties.

4. Sharing of Information

We share personal information only when necessary and only for platform operations.

4.1 With Campaign Creators

If you support a campaign, creators may see:

  • Your name (unless anonymous)
  • Contribution amount (if publicly displayed)
  • Optional message

Payment details are never shared with Campaign Creators.

4.2 With Sponsors (Public Recognition Only)

If you opt into public sponsorship recognition:

  • Name
  • Business name
  • Logo
  • Sponsorship tier

4.3 With Service Providers

We may share information with trusted third parties, including:

  • Payment processors
  • Identity verification services
  • Email and notification providers
  • Hosting, analytics, and security vendors

All providers are contractually required to protect personal information.

4.4 Legal & Regulatory Disclosure

Information may be disclosed where required to:

  • Comply with Canadian law
  • Respond to lawful government requests
  • Prevent fraud, security breaches, or harm
  • Protect users and the platform

5. Storage & Security

We use industry-standard safeguards to protect personal information, including:

  • SSL/TLS encryption
  • Secure hosting environments
  • Firewalls and access controls
  • Limited internal access permissions
  • Regular security reviews

Payment card data is not stored on Fund Community First servers.

Personal information may be stored in Canada or in secure international data centres operated by trusted service providers.

6. Data Retention

Information is retained only as long as necessary for:

  • Legal and regulatory compliance
  • Accounting and audit requirements
  • Fraud prevention
  • Platform operations and historical accuracy

When no longer required, personal information is securely deleted or anonymized.

7. Your Privacy Rights (Canada)

Under PIPEDA, you have the right to:

  • Access your personal information
  • Request corrections
  • Withdraw consent where applicable
  • Request deletion of certain data
  • Understand how your information is used

Some information (such as transaction records) cannot be deleted due to legal obligations.

Identity verification may be required before fulfilling requests.

8. Children’s Privacy

Fund Community First does not knowingly collect personal information from children under the age of 13.

Campaign Creators must be at least 18 years old unless legally permitted with appropriate guardian involvement.

9. External Links

The Platform may contain links to third-party websites.

Fund Community First is not responsible for:

  • External content
  • Third-party privacy practices
  • External data handling

Users are encouraged to review third-party privacy policies.

10. Cookies & Tracking

Cookies are used to:

  • Maintain secure sessions
  • Support login functionality
  • Improve user experience
  • Measure platform performance

Additional details are provided in our Cookie & Tracking Policy.

11. Changes to This Policy

This Privacy Policy may be updated from time to time.

Material changes may be communicated through:

  • Email notifications
  • Dashboard notices
  • On-site banners

Continued use of the Platform constitutes acceptance of the updated Policy.

12. Contact Information

For privacy-related questions or requests:

Fund Community First
Privacy & Compliance Department
Nova Scotia, Canada

📧 Email: info@fundcommunityfirst.ca

Related Policies

This Privacy Policy should be read together with:

All legal documents are available through the Legal & Policies page.